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A help center your Docs become.

Write articles in Basecamp's Docs & Files — the tool your team already trusts. Can Do publishes them as a clean, searchable knowledge base on your own domain, with the structure of your Basecamp folders intact.

Publish your KB See a live example

Works with Basecamp Docs & Files · 14-day trial · no credit card

Set it up in Can Do — Can Do on mobileYour live help center — Can Do on mobile

This is what your visitors see.

A clean, searchable help center on your own domain — every article pulled straight from your Basecamp Docs, organized by your folders.

help.acme.com
Help Center
Search articles…
Introduction
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Knowledge Base
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We're glad to have you here!

Can Do is a suite of tools designed specifically for Basecamp that helps you and your team do more without leaving the platform you already know and use daily.

Whether you want to publish a Blog, create a knowledge base, or make your work faster with the Tools. We also built Forms so you don't have to leave Basecamp, and Companion — Can Do's latest creation, a Mac app that makes your days more comfortable and faster.

  • •Blog: turn your project's Message Board into a great blog, published to your own domain.
  • •Knowledge Base: your Docs & Files become a searchable help center — the page you're reading now.

No new editor. No new logins. Just your Docs, published.

Most knowledge bases force teams to maintain content in a second place — a separate CMS, a separate user pool, a separate workflow. Can Do takes the Docs you already write in Basecamp and renders them as a polished, searchable help center on your own domain. The single source of truth stays in Basecamp.

  • Built-in search

    Full-text search across every article — fuzzy matching, keyboard navigation, no setup.

  • Versioned with Docs

    Every Basecamp edit creates a new revision. Roll back whenever you need to.

  • Basecamp formatting

    Headings, lists, tables, images, code blocks — your Doc renders the way you wrote it.

  • Folder = section

    Organize articles in Basecamp folders. The structure becomes your sidebar automatically.

  • Custom domain + SSL

    Publish to docs.yourcompany.com (or any subdomain). We handle the certificate.

  • SEO out of the box

    Meta tags, sitemap, structured data — your articles are discoverable from day one.

Knowledge Base FAQ

Not here? [email protected]

How does the knowledge base work with Basecamp?
You write and organize articles in Basecamp's Docs & Files — the same tool your team already uses. Can Do publishes them to a public-facing knowledge base on your own custom domain. Update a doc in Basecamp and the live site updates automatically.
Can anyone on my team create or edit KB articles?
Yes! Anyone with access to the designated Basecamp project can write and edit knowledge base articles. An admin handles setup, but day-to-day content management is open to your whole team.
Can I organize articles into categories or sections?
Yes. The way you organize your documents inside Basecamp is reflected in your published knowledge base. Use folders and structure in Docs & Files to create categories, sections, and a clear hierarchy for your readers.
Can customers and the public access the knowledge base?
Absolutely. The published knowledge base is a public website on your own domain — no Basecamp account needed. Your customers, prospects, and anyone with the link can browse your documentation.
Can I use my own domain for the knowledge base?
Yes, on the Pro and Business plans. Can Do publishes your knowledge base to a custom domain you own — like help.yourcompany.com or docs.yourcompany.com — with SSL handled for you. On Solo it lives on getcando.com.
Do I need any coding or technical knowledge?
Not at all. If you can create a document in Basecamp, you can publish a knowledge base article. Can Do handles hosting, formatting, and publishing automatically.
What happens to my knowledge base if I cancel Can Do?
Your original content stays safe in Basecamp — it's just regular Basecamp documents. The public-facing knowledge base would go offline, but none of your content is ever lost.
Is Can Do secure?
Yes. Sign in to Can Do is passwordless — we email you a 6-digit code with a 15-minute expiry. Once you're in, Can Do connects to Basecamp through its official API using secure OAuth, a one-time step. We don't store your Basecamp data, and all communication is encrypted.
How does pricing work for the knowledge base?
The knowledge base is included in your Can Do subscription. You only pay per admin or account owner — the rest of your team can create and edit articles at no extra cost.
I have another question about the knowledge base.
We'd love to help! Reach out at [email protected] and we'll get back to you quickly.

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